Question: I found a price for less somewhere else, can you match it?

There are many companies on the internet and locally that rent linens. Make sure that you request rental agreement and ask for any hidden fees. In this business, you get what you pay for. We professionally dry clean all of our linens after every single use.

Question: Where do I start?

First, you need to know what you want your event look like. Second, you need to decide what will be your budget. For our customers convenience all of our prices are listed on our website.

Question: I want to reserve my chair covers and linens, what’s next?

Once you have decided what you want, we can help you with the details. To reserve your date, you will need to sign a rental agreement and place a $100 security deposit 30% down from the total amount due. All the paperwork can be done over the phone or via email.

Question: How do I obtain shipping quotes?

All of our shipping quotes are based on the items, quantity and location we are shipping to. Primarily we FedEx. All of our shipping quotes cover round trip shipping. All you need to do is box the linens back up at the end of the event, place the pre-printed label on the box(es) and call FedEx to have them picked up. We do not ship to Alaska or Hawaii.

Question: How far in advance do I need to reserve linens for my wedding?

We recommend that you reserve your event at least 3-4 months prior to your event. A lot of our linens, are being rented out for specific dates. Therefore, to ensure availability make sure to place your order in advance.

Question: Can I change the quantity of chair covers that I have ordered?

Reserved linens may be adjusted only down 10% up to three weeks before your event. You will be contacted by e-mail or phone three weeks before to confirm your final numbers.

Question: How will my linens arrive?

Question: How do I return my linens?

Linens may be returned in the same boxes that they arrived in. Our shipping quotes cover round trip shipping, so the only thing you need to do is to attach the enclosed shipping label. Linens must be returned the next business day after an event (example: a Friday or Saturday event must be sent back on Monday).

Question: Is there anyway to have someone set them up for us? Is there a charge? If so, how much?

Local installation/teardown can be performed if you are in the Orlando are. The costs vary depending on the time allowed to setup, amount of time allowed to do the setup (smaller window requires additional staff), and distance to the location we are setting up.

Question: Can we pick up the linen from your facility?

Question: Do we need to clean the items before we return it to your facility?

No, you are not responsible to clean your linens prior to returning to us. You must only remove the food and debris from all tablecloths and covers. We also request that you untie your sashes prior to returning. Food left on the linen will mold (especially if it shipped more than a day from our facility). Linens that are returned with Mold and Mildew on them cannot be cleaned and the customer will be required to pay a replacement cost as stated in the contract.

Question: Could we view the covers before and possibly bring it to the hall to see if they fit?

Question: What if the chair cover does not fit?

We have several different types of chair covers to fit you chair. Standard Banquet Round, Square Back, Large, and Folding. We do not carry chair covers for the chairs with arms. If you are not sure what size you need, please request a sample or provide specific information about the chair.